Bell Pharmacy likes to be involved in the local community as part of our service to our customers. Here is some valuable feedback from that involvement:
You Have a Tremendous Team
I am writing a long overdue letter of thanks to you and all the wonderful staff at Bell Pharmacy for your professional and compassionate service.
In January of 2016 Somerset West CHC became involved in providing clinical care at the Radisson Hotel, an interim lodging site for newly arrived Syrian refugees. We turned to Bell Pharmacy, a long standing and valued partner to help us in providing the much needed medications and supplements for our new clients. Bell Pharmacy staff went out of their way once again, as they are known to do, ensuring that prescriptions were filled and delivered to the hotel. We were very fortunate that your Arabic speaking staff were able to assist with directions that could be read by the refugees.
The first weekend SWCHC staff were on site at the hotel it became apparent that just writing prescriptions was the easy part. The real challenge was to have them all filled in an efficient and timely manner. One call to Bell Pharmacy and we were able to fax multiple prescriptions (34, I believe) along with their IFH forms and have them filled. It was late in the day when I went to pick up the prescriptions on that one occasion and, though it was a Sunday, staff on duty were friendly and helpful. I was so grateful to see their smiling faces.
Thank you so much for being such a wonderful partner and for your wonderful staff who are always so great. You have a tremendous team and we are very grateful to all of you.
Merry Cardinal, Director Primary Health Care
Somerset West CHC
On behalf of the Lebreton street gang, we wish to thank you for sponsoring our excellent and popular caricaturist. Laura was wonderful and a great hit.
Bell Street Pharmacy has such an excellent reputation among those of us who have been here for a while. You are such a positive member of the community.
We did announce your excellent services and well-founded reputation to the whole gang on the street. We will also continue to promote the pharmacy's excellence to the new residents in the area.
Thanks again for your support and neighbourly presence
Aline and neighbours